Email us at support@vezra.io. Tell us the email address you use for Vezra and what you were trying to do, and we'll get back to you.
If you pay through the App Store, cancel in your iPhone's Settings, under your name, then Subscriptions. If you pay by card, go to Settings, then Plan and billing, in Vezra.
In the Vezra iPhone app, go to Settings, then Plan and billing, and tap Restore purchases.
Go to Settings, then Privacy and security, and tap Delete account. See Delete your Vezra account below for what is deleted.
In the iPhone app, hold a message and tap Report this message. If you own a public agent, open a customer's chat, tap More, then Block this person.
You can delete your Vezra account and its data at any time, in any of these ways:
What is deleted: your account (your name, email address and sign-in details) and every workspace that only you use, with its agents, chats, files, connected apps and computer. Its subscription is cancelled. If other people use a workspace you own, hand it to one of them or delete the workspace first.
What is kept: records the law requires us to keep, such as invoices and payment records, for as long as the law requires. Copies of deleted data in our backups are gone within 7 days.
If you paid through the App Store or Google Play, cancel the subscription there too.
See our Privacy Policy and Terms of Service.